Quick answers
Frequently asked questions
Helpful information about shopping, accounts, delivery, payments, and returns.
Where does SB Products deliver?
We serve customers in the United States and Nigeria, with international delivery options configured by destination. Available methods and costs are shown during checkout.
Do I need an account to shop?
No. Guest checkout will be available. Creating an account gives you convenient access to past orders, saved addresses, and profile information.
Which currency will I be charged in?
USD is the store’s base currency. You can view supported currencies such as NGN, and the checkout will clearly show the currency and final amount before payment.
How can I check an order?
Sign in and visit My Orders from your account dashboard. You can also contact support with your order number and purchasing email.
How do coupons work?
Enter a valid coupon during checkout. Eligibility may depend on dates, minimum spend, selected products, or prior use. Only one general coupon may apply unless stated otherwise.
How do I contact support?
Use our contact form or call +1 301 535 8829. We usually respond within one business day.